Freshworks Software Pricing & Plans 2025: See Your Cost

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How much does Freshworks cost after negotiations?

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How much does Freshworks typically cost?

Typical price after negotiations

Freshsales: GrowthNew purchase, 1 year term

Users

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Typical price after negotiations

Freshsales: ProNew purchase, 1 year term

Users

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Freshsales: EnterpriseNew purchase, 1 year term

Users

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Free
For up to 2 agents, includes ticketing, knowledge base, and basic reporting. Ideal for small teams starting out. No credit card required. 24×5 support included.

Typical price after negotiations

Freshdesk: GrowthNew purchase, 1 year term

Agents

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Freshdesk: ProNew purchase, 1 year term

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Typical price after negotiations

Freshdesk: Pro + AI CopilotNew purchase, 1 year term

Agents

Freddy AI Copilot Annual

Included

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Typical price after negotiations

Freshdesk: EnterpriseNew purchase, 1 year term

Agents

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Freshdesk Omni: GrowthNew purchase, 1 year term

Agents

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Freshdesk Omni: ProNew purchase, 1 year term

Agents

300

Unified Bot Builder

Included

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Typical price after negotiations

Freshdesk Omni: EnterpriseNew purchase, 1 year term

Agents

Unified Bot Builder

Included

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Free
Supports up to 10 agents with live chat, email, and a unified inbox. Ideal for small teams looking for streamlined customer communication via website and mobile apps.

Typical price after negotiations

Freshchat: GrowthNew purchase, 1 year term

Agents

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Freshchat: ProNew purchase, 1 year term

Agents

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Typical price after negotiations

Freshchat: EnterpriseNew purchase, 1 year term

Agents

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Free
Basic cloud call center with caller ID, desktop alerts, call notes, metrics, and inbox. No free minutes included, charges apply per minute.

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Freshcaller: GrowthNew purchase, 1 year term

Agents

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Typical price after negotiations

Freshcaller: ProNew purchase, 1 year term

Agents

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Typical price after negotiations

Freshcaller: EnterpriseNew purchase, 1 year term

Agents

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Typical price after negotiations

Freshservice: StarterNew purchase, 1 year term

Agents

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Typical price after negotiations

Freshservice: GrowthNew purchase, 1 year term

Agents

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Typical price after negotiations

Freshservice: ProNew purchase, 1 year term

Agents

Price after negotiations-

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Typical price after negotiations

Freshservice: EnterpriseNew purchase, 1 year term

Agents

Price after negotiations-

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Free
Great for getting started, includes email campaigns, forms, web tracking, segmentation, social media tools, and up to 500 monthly emails for 100 contacts. 24×5 support and live chat included.

Typical price after negotiations

Freshmarketer: EnterpriseNew purchase, 1 year term

Marketing Contacts

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Which companies have similar products as Freshworks?

Ruth, Vendr's AI negotiation agent, reveals pricing and winning negotiation tactics instantly

Freshworks

How much does Freshworks cost after negotiations?

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How much does Freshworks typically cost?

Freshsales3 tiers

GrowthBest for startups and SMBs, with Kanban CRM, lifecycle stages, chat, email, workflows, templates, and reports. Includes CPQ, mobile app, Slack integration, and 24×5 support.

ProIdeal for scaling sales teams. Adds Freddy AI scoring, custom sales activities, sequences, advanced fields, territory management, pipelines, and powerful automation tools.

EnterpriseBuilt for enterprises needing deep customization. Offers audit logs, field permissions, forecasting AI, custom modules/workflows, sandbox, and full governance controls.

Freshdesk5 tiers

FreeFor up to 2 agents, includes ticketing, knowledge base, and basic reporting. Ideal for small teams starting out. No credit card required. 24×5 support included.

GrowthBest for small businesses. Includes ticketing, shared inbox, customer portal, collaboration, multilingual support, and analytics. Scales support with essential tools.

ProAdds custom objects, advanced routing, and analytics dashboards. Supports large teams needing deeper reporting, automation, and Freddy AI Copilot.

Pro + AI CopilotCombines all Pro features with Freddy AI Copilot included enabling smart suggestions, agent productivity boosts, and faster resolutions, bundled for streamlined support automation.

EnterpriseDesigned for enterprises with complex support needs, this plan offers advanced controls like audit logs, approval workflows, skill based ticket assignment, AI enhancements, and enterprise-grade security.

Freshdesk Omni3 tiers

GrowthOmnichannel support with chat, email, SMS, intelligent bots, ticketing, and knowledge base. Great for teams seeking unified customer engagement and scalable support tools.

ProIncludes all Growth features plus custom portals, advanced reporting, custom objects, and stronger automation—ideal for mid-sized teams managing complex workflows.

EnterpriseBuilt for large enterprises with approval workflows, audit logs, skill-based routing, advanced security, and full AI integration. Optimized for high-volume, high complexity support.

Freshchat4 tiers

FreeSupports up to 10 agents with live chat, email, and a unified inbox. Ideal for small teams looking for streamlined customer communication via website and mobile apps.

GrowthEverything in Free plus Adds social and digital messaging (e.g., WhatsApp), real time dashboards, and multilingual chat. Great for growing teams needing channel flexibility and performance visibility.

ProIncludes everything in Growth plus SLA routing, custom dashboards, BYOC, and advanced analytics. Perfect for scaling support teams needing structured, omnichannel workflows.

EnterpriseOffers advanced security, skill-based routing, BYOC, full AI integration, and granular analytics. Built for large teams managing complex, high-volume customer interactions.

Freshcaller4 tiers

FreeBasic cloud call center with caller ID, desktop alerts, call notes, metrics, and inbox. No free minutes included, charges apply per minute.

GrowthAdds 2000 free minutes/month, call queues, voicemail, call recording, and transfer options. Ideal for growing teams needing essential call center functions.

ProIncludes 3000 free minutes/month, advanced metrics, IVR, routing automation, call monitoring, reports, and agent performance tools for high-performance teams.

EnterpriseCloud based call center solution offering IVR, up to 5000 free minutes, call metrics, SLAs, and advanced monitoring, ideal for enterprise-grade customer support.

Freshservice4 tiers

StarterGreat for small IT teams, with email/chat support, incident and task management, knowledge base, occasional agents, and CSAT surveys to move beyond shared inboxes.

GrowthIdeal for IT teams building structured service delivery. Adds SLA management, service catalog, and MSP mode on top of core ITSM features for foundational IT operations.

ProAdvanced features like problem, change, and release management, plus workload balancing. Perfect for scaling IT orgs seeking unified service delivery across functions.

EnterpriseBuilt for large, AI-powered IT orgs. Includes everything in Pro plus sandbox, full workload management, and enterprise-grade automation for strategic ITSM excellence.

Freshmarketer2 tiers

FreeGreat for getting started, includes email campaigns, forms, web tracking, segmentation, social media tools, and up to 500 monthly emails for 100 contacts. 24×5 support and live chat included.

EnterpriseIdeal for multichannel growth with 20× email volume, WhatsApp/SMS, Freddy AI, automation, advanced segmentation, custom roles, analytics, and 500 bot sessions for intelligent engagement.

Which companies have similar products as Freshworks?

Free
For up to 2 agents, includes ticketing, knowledge base, and basic reporting. Ideal for small teams starting out. No credit card required. 24×5 support included.

Free
Supports up to 10 agents with live chat, email, and a unified inbox. Ideal for small teams looking for streamlined customer communication via website and mobile apps.

Free
Basic cloud call center with caller ID, desktop alerts, call notes, metrics, and inbox. No free minutes included, charges apply per minute.

Free
Great for getting started, includes email campaigns, forms, web tracking, segmentation, social media tools, and up to 500 monthly emails for 100 contacts. 24×5 support and live chat included.